SEE
SPEAK
THINK
DO
Do
Executes decisions directly inside your core systems.
Direct integration with core systems
Cozmo integrates directly into the tools your teams already use, running inside them rather than in a separate workspace.
Claims update in Guidewire. Repayment plans post in Temenos. KYC approvals land in your CRM.
Every action writes back to the system of record in real time, so operations, risk and compliance always work from the same data.
Operates directly inside your existing workflows as part of the system itself.
End-to-end outcome tracking
Cozmo doesn’t only log activity, it tracks what actually happened from first interaction to final decision.
Every case closes with a clear record of what was done, why it was allowed and what approved it.
A full chain of reasoning is preserved for audits, disputes and management review.
Operations dashboards reflect outcomes, claims settled, payments collected, KYC completed, and not just tickets closed.
Human escalation without context loss
Cozmo escalates only when a human decision is required, like large payouts, fraud reviews or hardship cases, and the agent receives a fully prepared case instead of needing to piece together the conversation.
The human sees the reasoning, evidence and recommended next step immediately.
No retelling, re-triage or time spent reconstructing what already happened.
Handles the preparation, so your team can focus on the decision.
Your teams spend their time on decisions that matter, not on admin work Cozmo already handled.
One shared state across every channel
Cozmo keeps one continuous case state across every touchpoint, so work doesn’t restart when the channel changes.
A claim can begin on a call, continue over WhatsApp and finish on the web, and the same workflow progresses, without a new conversation.
Agents never ask customers to repeat information and teams never reconcile conflicting records.
Every interaction updates the system of record in real time, so operations, risk and support act on the same truth.
Explore more
SEE
SPEAK
THINK
DO
Do
Executes decisions directly inside your core systems.
Direct integration with core systems
Cozmo integrates directly into the tools your teams already use, running inside them rather than in a separate workspace.
Claims update in Guidewire. Repayment plans post in Temenos. KYC approvals land in your CRM.
Every action writes back to the system of record in real time, so operations, risk and compliance always work from the same data.
Operates directly inside your existing workflows as part of the system itself.
End-to-end outcome tracking
Cozmo doesn't just log activity—it tracks outcomes so operations, risk, and compliance all see the complete story from first contact to final resolution.
Every case closes with a clear record of what was done, why it was allowed and what approved it.
A full chain of reasoning is preserved for audits, disputes and management review.
Operations dashboards reflect outcomes, claims settled, payments collected, KYC completed, and not just tickets closed.
Human escalation without context loss
Cozmo doesn’t only log activity, it tracks what actually happened from first interaction to final decision.
The human sees the reasoning, evidence and recommended next step immediately.
No retelling, re-triage or time spent reconstructing what already happened.
Handles the preparation, so your team can focus on the decision.
Your teams spend their time on decisions that matter, not on admin work Cozmo already handled.
One shared state across every channel
Cozmo keeps one continuous case state across every touchpoint, so work doesn’t restart when the channel changes.
A claim can begin on a call, continue over WhatsApp and finish on the web, and the same workflow progresses, without a new conversation.
Agents never ask customers to repeat information and teams never reconcile conflicting records.
Every interaction updates the system of record in real time, so operations, risk and support act on the same truth.
Explore more
SEE
SPEAK
THINK
DO
Do
Runs real-time voice calls with natural tone and instant response.
Direct integration with core FS systems
Cozmo responds with the pace of a live agent, handling large volumes of inbound and outbound conversations without pauses or delay.
Claims progress in Guidewire, repayment plans update in Temenos, KYC approvals land in your custom CRM, all without manual re-keying.
Every action reflects immediately in the system of record, so operations, risk, and compliance see the same truth.
No parallel shadow stack: Cozmo lives inside your existing tools, not beside them.
End-to-end outcome tracking
Cozmo doesn't just log activity, it tracks outcomes so operations, risk, and compliance all see the complete story from first contact to final resolution.
Every case, claim, and collection closes with a clear record: what was done, why it was done, who or what approved it.
Full chain of reasoning ready for audits, disputes, or management review.
Operations dashboards show real outcomes, claims settled, payments collected, KYC completed, not just "tickets closed."
Seamless handoff to licensed staff
Cozmo knows when a human must decide, large payouts, fraud escalations, hardship cases, and brings them in with everything they need already on screen.
Full conversation transcript, documents, video, decisions made, and options still available.
No re-keying, no catching up, no "What's this case about?", just jump straight to judgment.
Your teams spend their time on decisions that matter, not on admin work Cozmo already handled.
Your teams spend their time on decisions that matter, not on admin work Cozmo already handled.
One shared state across every channel
Cozmo tracks every action: documents uploaded, decisions made, payments scheduled, across every channel, so work never drifts or duplicates.
A customer starts a claim on the phone, uploads photos via SMS, and finishes on the web, Cozmo keeps it all in sync.
No more "Let me check what the last agent did" or "Can you resend that email?"
Every touchpoint updates the same record in your core system, so nothing gets lost in translation.
Explore more
SEE
SPEAK
THINK
DO
Do
Executes decisions directly inside your core systems.
Direct integration with core systems
Cozmo integrates directly into the tools your teams already use, running inside them rather than in a separate workspace.
Claims update in Guidewire. Repayment plans post in Temenos. KYC approvals land in your CRM.
Every action writes back to the system of record in real time, so operations, risk and compliance always work from the same data.
Operates directly inside your existing workflows as part of the system itself.
End-to-end outcome tracking
Cozmo doesn't just log activity—it tracks outcomes so operations, risk, and compliance all see the complete story from first contact to final resolution.
Every case closes with a clear record of what was done, why it was allowed and what approved it.
A full chain of reasoning is preserved for audits, disputes and management review.
Operations dashboards reflect outcomes, claims settled, payments collected, KYC completed, and not just tickets closed.
Human escalation without context loss
Cozmo doesn’t only log activity, it tracks what actually happened from first interaction to final decision.
The human sees the reasoning, evidence and recommended next step immediately.
No retelling, re-triage or time spent reconstructing what already happened.
Handles the preparation, so your team can focus on the decision.
Your teams spend their time on decisions that matter, not on admin work Cozmo already handled.
One shared state across every channel
Cozmo keeps one continuous case state across every touchpoint, so work doesn’t restart when the channel changes.
A claim can begin on a call, continue over WhatsApp and finish on the web, and the same workflow progresses, without a new conversation.
Agents never ask customers to repeat information and teams never reconcile conflicting records.
Every interaction updates the system of record in real time, so operations, risk and support act on the same truth.
Explore more
Ready to see Cozmo AI handle real operations?
We’ll open up a real workflow and show you exactly what happens with voice, documents, decisions and system updates.
Made with ❤️ in San Francisco
Global HQ: San Francisco. EMEA HQ: Dubai.
© 2026 Cozmo AI. All Rights Reserved.
Ready to see Cozmo AI handle real operations?
We’ll open up a real workflow and show you exactly what happens with voice, documents, decisions and system updates.
Made with ❤️ in San Francisco
Global HQ: San Francisco. EMEA HQ: Dubai.
© 2026 Cozmo AI. All Rights Reserved.
Ready to see Cozmo AI handle real operations?
We’ll open up a real workflow and show you exactly what happens with voice, documents, decisions and system updates.
Made with ❤️ in San Francisco
Global HQ: San Francisco. EMEA HQ: Dubai.
© 2026 Cozmo AI. All Rights Reserved.
Ready to see Cozmo AI handle real operations ?
We’ll open up a real workflow and show you exactly what happens with voice, documents, decisions and system updates.
Made with ❤️ in San Francisco
Global HQ: San Francisco. EMEA HQ: Dubai.
© 2026 Cozmo AI. All Rights Reserved.